One Housing Tenancy Agreement
HOUSING SERVICE - One Housing - breaching their own policies and tenancies2020 February
The behaviour of the organisation over the past year has been shocking with major changes to management and maintenance imposed without any consultation with the affected tenants
The tenancy agreement with One Housing (redacted pdf version attached) states twice that affected tenants should be consulted, quote:
A. GENERAL TERMS
b. The Association may, after consulting the Tenants affected, increase, add to, remove, reduce or vary the services provided.
D. THE TENANT'S RIGHTS
12. Right to Consultation:
The Association will consult the Tenant before making changes in matters of housing management or maintenance which are a likely to have a substantial effect on the Tenant.
No consultation provided by One Housing for the major changes they have made to our frontline management and services
This is disrespectful and legally unsound